by Thomas Alderson
(Wilmington, DE)
When we took ownership of our 5th wheel some of the furniture was tied down but not all. The reclining chairs that are part of the living room are the chairs in question. How to you secure this type of chair so it does not do damage to the walls or the chair itself?
We have a Newmar Cypress 08 that was purchased in 09. Newmar will not stand behind these chairs because they feel it is our problem and not one that is inherent in the trailer. One of the chairs has the material separating in the front and the other has a metal flat rod that is protruding at the top in the back and doing a nasty gouging of the walls.
Newmar will not take responsibility for this poorly made chair either. At this point I am at a loss as to what to do. Sorry there is more than one issue here. Can you help? This is not addressed in the owner's manual or any books on RVing that I have read.
ANSWER: Greetings Thomas thanks for submitting your question on our Ask An RV Question Page.
Let me first address the problems you are having with the quality of the furniture in your 5th wheel. In all likelihood Newmar did not manufacture the chairs and recliners in your RV. They probably bought these chairs from an outside vendor as is normal for most RV Manufacturers.
You need to find out who manufactured the recliners and chairs and contact them directly to see if they will do anything for you. I will tell you in advance not to get your hopes up as far as the manufacturer taking care of the chairs.
You have two other alternatives if the manufacturer does not choose to fix the chairs. The first is to take the chairs to an upholstery shop and find
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